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Privacy Policy

Last updated: 7 July 2025

This Privacy Policy explains how Andover Carnival collects, uses, and protects your personal information when you visit our website or interact with us in person or online. We are committed to ensuring your data is handled securely and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Andover Carnival is a volunteer-led, not-for-profit community organisation committed to delivering an annual event for the enjoyment of local residents and visitors. For the purposes of data protection law, we are the “data controller” of the personal data you provide to us.

Contact Details:
📧 andovercarnival@hotmail.com
📬 8 Lingen Close, Andover, SP10 4LS

2. What Information We Collect

We may collect and process the following personal data:

When you visit our website:

  • IP address and browsing data (cookies, device type, browser used)

  • Information you voluntarily submit via contact forms or mailing list sign-up

When you interact with us:

  • Name and contact details (email address, phone number)

  • Volunteer, trader, or performer application information

  • Images or videos taken during the event (with notice where applicable)

  • Social media interactions or messages

3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries

  • Manage event participation (e.g., volunteer, performer, trader)

  • Send updates to subscribers

  • Improve your website experience

  • Promote the event (with your consent)

We do not sell or share your personal data with third parties for marketing purposes.

4. Our Legal Bases for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

  • Consent – for marketing emails or media use

  • Contract – for managing applications

  • Legal obligation – for regulatory compliance

  • Legitimate interests – to operate and promote the event

5. Data Storage and Security

Your information is securely stored in password-protected systems and accessed only by authorised individuals. We only retain your data for as long as necessary.

6. Cookies

Our website uses cookies to help us understand how visitors use the site. See our Cookie Policy for full details.

7. Your Rights

Under the UK GDPR, you have rights including:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion of your data (where appropriate)

  • Restriction or objection to processing

  • Data portability

To exercise your rights, contact us at andovercarnival@hotmail.com. We aim to respond within 30 days.

8. Photography and Videography

Photos and videos may be taken at the Carnival for promotional use. Notices will be displayed on the day. If you’d like a specific image removed, contact us.

9. Changes to This Policy

This policy may be updated. The latest version will always be available on our website.

10. Questions or Complaints

If you have concerns, please contact us directly at:

📧 andovercarnival@hotmail.com
📬 8 Lingen Close, Andover, SP10 4LS

If you're not satisfied, you can also contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

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